Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Gulf Finds. This Shipping Policy outlines our order processing, shipping, and delivery procedures.
Order Processing
All orders are processed within 24 hours after order confirmation.
Orders placed on weekends, public holidays, or outside business hours may require additional processing time.
For selected high-value orders exceeding AED 500, a partial advance payment may be required before order processing.
Delivery Time
We aim to deliver orders within:
24 to 72 Hours Across the UAE
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Coverage
We currently deliver across all major cities and regions within the United Arab Emirates.
Order Tracking
Once your order has been dispatched, you may receive shipping updates through email, SMS, phone call, or WhatsApp, depending on the information provided during checkout.
Delivery Delays
While we strive to meet our delivery estimates, delays may occasionally occur due to factors beyond our control. Gulf Finds is not responsible for delays caused by courier services, weather conditions, customs procedures, or other unforeseen events.
Incorrect Address Information
Customers are responsible for providing accurate shipping information.
If incorrect or incomplete address details are provided, delivery delays or failed deliveries may occur. Additional charges may apply for re-delivery attempts.
Refused Deliveries
If a customer refuses to accept a confirmed order without a valid reason, Gulf Finds reserves the right to limit or refuse future Cash on Delivery (COD) orders.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item due to shipping or our error, please contact us within 48 hours of receiving your order with supporting photos or videos for verification.
Eligible cases may qualify for a replacement in accordance with our Refund & Replacement Policy.
Contact Us
For any shipping-related questions, please contact us:
Gulf Finds
Website: gulffinds.store
Email: support@gulffinds.store