Refund policy
Refund & Replacement Policy
At Gulf Finds, customer satisfaction is important to us. Please read our Refund & Replacement Policy carefully before making a purchase.
Replacement Policy
If you receive a product that is damaged, broken, defective, or incorrect due to our error or during delivery, we will provide a replacement for the item.
To request a replacement, please contact us within 48 hours of receiving your order and provide clear photos or videos showing the issue.
Return Policy
We do not accept returns for reasons such as:
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Change of mind
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No longer needed
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Personal preference
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Ordering the wrong product
Returns are only considered in exceptional circumstances approved by our support team.
Refund Policy
Refunds are not offered for delivered orders unless:
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The replacement item is unavailable, or
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The issue cannot be resolved through a replacement.
If approved, refunds will be processed using the original payment method or an alternative method determined by Gulf Finds.
Replacement Conditions
To qualify for a replacement:
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The item must be reported within 48 hours of delivery.
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Clear evidence of the damage or defect must be provided.
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The product must not have been intentionally damaged or misused.
Order Cancellation
Orders may be canceled before they are processed and dispatched. Once an order has been shipped, cancellation requests cannot be guaranteed.
Contact Us
If you need assistance regarding your order, please contact us:
Email: support@gulffinds.store
Website: gulffinds.store